Circle Talk — Delete your account and data
This page explains how to delete your account in Circle Talk – Team Radio (Android app and talk.circleposusa.com), made by Circle POS USA (circleposusa.com).
How to request deletion
Staff members
- Ask your employer (the team owner or a manager) to remove you from the team in Circle Talk, or
- Email support@circleposusa.com with the subject "Delete my Circle Talk account", your team code and your name as shown in the app.
Business owners (delete the whole team)
- Cancel any card subscription in the owner screen (Card · invoices · cancel).
- Email support@circleposusa.com from the owner email address with your team code and "Delete my Circle Talk team".
We confirm by email and complete the deletion within 30 days.
What is deleted
| Data | What happens |
|---|---|
| Name, role, group membership, PIN (stored only as a one-way hash) | Deleted |
| Location history and zone times (only if location was turned on) | Deleted |
| Voice messages | Already deleted automatically within 10 minutes; never saved to disk |
| Whole team (owner request): team name, owner email, all staff, settings | Deleted |
What is kept, and for how long
| Data | Kept for |
|---|---|
| Payment records of the business (invoices and receipts, processed by Stripe) | As long as required by tax and accounting law (usually up to 7 years) |
| Server security logs (IP address, sign-in attempts) | Up to 30 days |
Delete some data without deleting your account
Turn off location sharing with the 📍 switch in the app at any time — your last position is removed right away. Location history is deleted automatically after the period your employer sets (default 30 days). You can also ask us to delete your location history by email as above.
Privacy policy: talk.circleposusa.com/privacy · Contact: support@circleposusa.com
Last updated: November 1, 2026